PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,632 reviews
Select a rating
WILLIAM G.'s profile image
WILLIAM G. 
4 years ago

Kept us updated during the entire process. 

Cornelis V.'s profile image
Cornelis V. 
4 years ago

Friendly and professional 

DANIEL S.'s profile image
DANIEL S. 
4 years ago

Easy re-fi experience for the most part. Had a slight glitch on some Title review items that no one seemed to be able to tell us what the problem was, and that pushed our closing back a couple weeks, but it all worked out. No other issues. Jennifer Ovanda was always available to answer our questions, or she called us back very quickly. Thanks. 

JOSEPH D.'s profile image
JOSEPH D. 
4 years ago

Great service and the process was very easy! 

Victor D.'s profile image
Victor D. 
4 years ago

Poor service I’m a disabled service man I serve over 20 yrs in the military and my ptsd went sky high dealing with penny penny mac 

Charles C.'s profile image
Charles C. 
4 years ago

The problem was the time it took to get the title done. The loan was delayed 30 days. 

MIREYA B.'s profile image
MIREYA B. 
4 years ago

Penny Mac made the process easy and simple to understand. 

JODETTE D.'s profile image
JODETTE D. 
4 years ago

Process went smoothly and quickly. I was kept well informed without being redundant. 

SALVADOR M.'s profile image
SALVADOR M. 
4 years ago

Working with Max made me feel that i was not just a number to PennyMac. When i had questions he was able to help with a quick phone call. Max did an outstanding job and is one of the main reasons i'm glad i went with PennyMac. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,632 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.