PENNYMAC

Bryan L. 

on Birdeye

5 years ago

The people that I had to deal with really made it easy always respond if I had questions. 

ANDREW B. 

on Birdeye

5 years ago

Great experience overall hod. Less penny Mac the whole process was accurate, smooth and fast!!! 

Joanna M. 

on Birdeye

5 years ago

My agent was amazing and very helpful. She answered all my questions and was extremely patient with me! She made the experience stress free! 

SATINDER V. 

on Birdeye

5 years ago

Great Customer Service! 

CARRIE M. 

on Birdeye

5 years ago

Great service and knowledgeable people. 

NICHOLAS B. 

on Birdeye

5 years ago

We'll informed people, closed very quickly, low rates, but closing costs were just a little high. 

Kathleen Z. 

on Birdeye

5 years ago

Although, due to the current covid situation my re-fi took a bit longer than I expected, all the the people that I worked with thru out the process were very courteous and helpful. My longest working relationship was with Robert Gillespe and he was patient, reassuring and prompt in his communication with me. Appreciated it so very much..... 

Kenneth S. 

on Birdeye

5 years ago

The day of closing. I wasn’t told that my closing documents had change. The day of closing. My closing cost were 1k more than what the disclosure documents had. Again no one reached out to me to let me know before closing. I was blind sided and I called Jessie and he said he didn’t know why that happen. He said he needed to look into that and get back to me but he never got back to me. Also there were 2 Z’s at the end of my last name on the closing documents. My last name is with 1 Z not 2. 

DEMARIO C. 

on Birdeye

5 years ago

Experience was nice.