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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,616 reviews
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David M.'s profile image
David M. 
4 years ago

Very simple process, instructions were usually very clear. 

Janet K.'s profile image
Janet K. 
4 years ago

Your employees were super however they time frame was less than desirable to say the least. I understand it all takes time but was longer than appropriate in my humble opinion. Great job otherwise. 

RICHARD U.'s profile image
RICHARD U. 
4 years ago

To whom it may concern: The staff was good. They are following the Byzantine rules. Rules which do not help the client understand the process; they frustrate with their redundancy. Regards, urbina 

Madison T.'s profile image
Madison T. 
4 years ago

No 

LONNIE R.'s profile image
LONNIE R. 
4 years ago

I think things could have been better. I'm glad everything is finished. Thank you. 

Steven C.'s profile image
Steven C. 
4 years ago

She was friendly and knowledgeable and very much aware of the protocols in the process 

CARLOS B.'s profile image
CARLOS B. 
4 years ago

She was honest,patient and very thorough during the whole process 

Lisa B.'s profile image
Lisa B. 
4 years ago

We were happy to be working with PennyMac. The loan process went smooth and the people we worked with were very kind and helpful. 

MICHAEL G.'s profile image
MICHAEL G. 
4 years ago

Very clear and made a stressful process very easy. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,616 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.