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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Brianna was extremely helpful and attentive
The first notary assigned was a jerk. He failed to obtain the documents and caused the close to roll to the first of the next month. Nancy did a great job working on rescheduling and getting a new notary.
Not ripping me off. By trickery and dishonesty, you increased the closing cost and fees to negate all the payments I have made on the loan for my first year. My loan is now $3000 more than when I started, so you stole $11,000 in this process of “reducing my Interest Rate”. I will be making a complaint to the better business bureau and will be voicing my disgust with Penny Mac through social media.
Anna was a refined professional in assisting me in obtaining my mortage loan. She was friendly and made me comfortable as I went through the loan process. I would recommend Anna and Penny Mac to anyone seeking a mortage loan
My refi process started with PennyMac in May, and finally closed in December. 7 months to close a standard primary home refinance is unacceptable. Luckily, the interest rates kept dropping during that time which benefited me so I’m not terribly upset about the financial outcome, but the in accuracy of closing disclosures throughout the whole process was unprofessional as well. Even the closing documents I signed have two different amounts for how much I will be receiving back. Grade F.
Barbara was a pleasure to work with. There were a lot of errors made during the application and loan process - and I received documents for closing with my husbands name misspelled multiple times. Although I did not have a great experience with my loan originator, Barb made up for it! Excellent service and so kind.
My experience with PennyMac was excellent!! Vartan Davtyan was who started the loan, with excellency! I truly enjoyed my experience with him. Great communication with Barbara Fernandez who helped me the most thru the loan process. Truly loved Barbara’s character! And Natasha Guerrero help bring an enjoyable simple closing.
I got what I wanted.
The People
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,585 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.