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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Timely, accurate, and straightforward. Thanks.
N/a
My loan was approved much sooner than I expected.
great service as always, we've done this before , i expect we will do this again
It took longer than I expected. Sometimes it was hard to talk to someone
Wow, I thought this would be a much harder and longer process than it was. Far exceeded my expectations in customer service, easy of the whole process and overall time it took from start to finish.
Respond to questions in a timely manner. Phone calls should be returned within one day, two at the latest if nothing more than to say I received your message and I am working on it.
Overall I loved the service.
My original mortgage loan was with penny mac. I spent months trying to get in contact with someone about a streamline re-finance. I received zero follow-up after multiple voicemails and e-mail inquires I finally got in touch with someone who wanted to help me. I cant stress enough how frustrating this was. When the process finally got started I think it went pretty well, Barbara Fernandez was very professional and did a great job.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,217 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.