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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
What was great was how easy it was do this mostly from my phone and how convenient.
Shalom really went all out on sorting my issues even when i was constantly bugging to keep everything on track. Exceptional agent, anyone would find her a pleasure to work with. A++
Thank you.
Lack of communication throughout the entire process. Called several times & was routed to an automated system that did not provide the menu options that fit my needs (would only send me to tech support), voicemails were unanswered. My emails were either skipped over or not answered at all. It took 5 days to track down my loan officer. This is a difficult time (I'm an essential worker myself) but I lost confidence and Unfortunately the word count limit does not allow me to share more. A shame.
Awesome to work with!
Fast, prompt, and courteous service from start to finish. Information and processes were clearly communicated. I loved the weekly update call! This helped to keep us up to date and well informed.
Edna Godoy was truly a blessing. She assisted me throughout my refinance process. Edna was always available to answer my questions regardless of the time of day. She is a true professional and I would highly recommend her to my friends and family.
I really appreciate assigning one person to be our contact. Yester Gazdjian was very responsive and great at following up on questions. The whole process flowed very smoothly. Thanks Kathy and Jerry
My experience was great. I refinanced a property and bought a new one on different states and during COVID. It was surprisingly smooth! Great communication and follow up. Kudos to Anna, Dianna & Frankie.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,616 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.