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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,175 reviews
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Dennis S.'s profile image
Dennis S. 
4 years ago

I had one question during the process that I could never get a clear answer to and eventually just felt that I was being ignored. That question was if the Origination Fee is the same thing as the VA Funding Fee or something different. If the same, then I would expect my service disability rating to influence it. While this seems like it could just be a yes or no answer, I never got that. 

Doug C.'s profile image
Doug C. 
4 years ago

great job 

Richard R.'s profile image
Richard R. 
4 years ago

Great service! 

ALYSSA J.'s profile image
ALYSSA J. 
4 years ago

Communication was thorough and fast The electronic document pages were a little confusing as to whether or not we were finished each time. Great overall experience. 

AMBROISE G.'s profile image
AMBROISE G. 
4 years ago

I didn’t get timely updates unless I called or left a few emails my signing date was changed several times my cash to close changed also I didn’t close on the time that was projected a fha streamline should have been done faster I also do think I got the lowest that I should have gotten I also wanted to add my son to the deed that didn’t happen even thou at the beginning of the process I explained that it was mandatory my son be on the deed is to much say I only remember what stood out 

Patsy L.'s profile image
Patsy L. 
4 years ago

Excellent service overall absolutely wonderful 

KELVIN B.'s profile image
KELVIN B. 
4 years ago

Thank u 

Jonathan T.'s profile image
Jonathan T. 
4 years ago

Great experience 

LISA B.'s profile image
LISA B. 
4 years ago

Very easy - from intake through processing and closing. Saved a bunch of money - very straightforward with very little work on my end. Electronic processing and uploading made document submission very easy. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,175 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.