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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,177 reviews
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Jose M.'s profile image
Jose M. 
4 years ago

. 

ROBERT B.'s profile image
ROBERT B. 
4 years ago

Was a very good experience and process moved along great. 

Scott Z.'s profile image
Scott Z. 
4 years ago

Initial closing was cancelled and was not determined why until after several days. Eventually reached out to My'Esha to have rescheduled. 

ROOSEVELT Smallwood I.'s profile image
ROOSEVELT Smallwood I. 
4 years ago

Great service! 

Tyler L.'s profile image
Tyler L. 
4 years ago

The process took over two months. It was a refinance with no appraisal needed. There’s no reason it should take that long. 

Linda D.'s profile image
Linda D. 
4 years ago

Every week I got an e-mail saying nothing pending and I found it very irritating. I wish I would have only gotten an e-mail when there was something actually happening and not we are working on it. I would have figured out you were working on it even if I hadn't gotten any e-mails. This process took 3 times longer than I would have thought but I kept hearing because of Covid-19 we are behind and I was sick and tired of hearing things ground to a halt because of it. 

Annapurna A.'s profile image
Annapurna A. 
4 years ago

Not a great experience 

Amanda L.'s profile image
Amanda L. 
4 years ago

Pennymac was very helpful to answer all questions during the process of our house refinance. 

PAUL S.'s profile image
PAUL S. 
4 years ago

Competitive rates. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,177 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.