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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,217 reviews
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Romesa S.'s profile image
Romesa S. 
5 years ago

The staff at PennyMac was very helpfuland made everything so easy every step of the way. Each person that I dealt with explained all of the details and made sure I was satisfied. I highly recommend PennyMac to anyone wanting to buy or refinance a home. 

Faith M.'s profile image
Faith M. 
5 years ago

Working with PennyMac using the FHA Streamline product was so seamless, and I received an excellent rate! 

EVA V.'s profile image
EVA V. 
5 years ago

Awesome 

Curtis And Sherry B.'s profile image
Curtis And Sherry B. 
5 years ago

Such a great experience. Two of our neighbors are going with you also 

DONNA T.'s profile image
DONNA T. 
5 years ago

Very easy from start to finish 

Charles S.'s profile image
Charles S. 
5 years ago

I had 2 failed closings because PennyMac failed to communicate. They also lost my information for a time, provided incorrect closing documents multiple times, rarely returned my calls, and never walked me through ANY documentation or timeline for the process. I am thoroughly unimpressed and dismayed that a financial institution this large managed to handle a refinance so poorly. I’ve tried escalating to Edward Vansciver multiple times with ZERO returned calls or voice mails. Never again. 

Dylan P.'s profile image
Dylan P. 
5 years ago

Great service all the way through. Every step of the refinancing process was very thorough and made easy. 

ERIK M.'s profile image
ERIK M. 
5 years ago

Great staff and super simple refi process that was fast, easy, smooth, and covid safe; would recommend. 

JOHN E.'s profile image
JOHN E. 
5 years ago

Great communication, planned all closing and ensured all requirements met my wants and needs to maximize benefit to me as the homeowner while getting the lowest market rate. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,217 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.