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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Fast painless process
This whole process was painless and went very quickly. Both Darius and Brianna were great to work with and answered all of my dumb questions.
The best part of my experience was the prompt and helpful feedback I received!
The entire process was done in a professional manner.
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Application process was easy. I like that the closing was able to occur in my home.
Not sure who my loan person actually was. I would call Rob but someone else would pick up or voicemail for someone other than Rob. The only person that was consistent and responded to me was John F. I believe he was the loan originator. Once I finally spoke with Rob he was helpful but that was not several weeks into the loan process. My sister is considering a refi or purchase but Im on the fence regarding recommending Penny Mac. Thank you.
The process took a little longer than it should, but they were really great at communicating and everything went really smooth.
The loan process took over 3 months but the loan agent was really trying her best and is very accommodating.
PENNYMAC has a 4.4 star rating with 49,217 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.