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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,602 reviews
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Teresa J.'s profile image
Teresa J. 
on Birdeye

3 years ago

Communication amongst the PennyMac team and also with barrower would have made it better 

Yvonne S.'s profile image
Yvonne S. 
on Birdeye

3 years ago

Very smooth easy process. 

Clint C.'s profile image
Clint C. 
on Birdeye

3 years ago

Easy  

Mordi I.'s profile image
Mordi I. 
on Birdeye

3 years ago

We would like thank Linda Harris and Erik People for the key role they played in getting things turned around positively for us. At some point we lost hope that the loan will ever close. Application started June 9th and finally closed November 10. Linda Harris and Erik People were great. Please pass on our sincerely gratitude to these people. We believe they made it possible for us. 

MARCO M.'s profile image
MARCO M. 
on Birdeye

3 years ago

It’s good doing business with pennymac. 

Mark H.'s profile image
Mark H. 
on Birdeye

3 years ago

I really had no issues when they said they would call they did felt like I did have a team vs one person working on me getting me info and loan done. 

Johnny Brascom J.'s profile image
Johnny Brascom J. 
on Birdeye

3 years ago

My experience was great from start to finish. The process was seamless and took less time to close than I anticipated. HIGHLY recommend this company. V/r 

Rory V.'s profile image
Rory V. 
on Birdeye

3 years ago

Everything was so smooth and pleasant, I cannot imagine it could have gone better. Prompt, professional and perfect transaction. Thank you,  

Nathan P.'s profile image
Nathan P. 
on Birdeye

3 years ago

If I could give negative ratings on all of the survey points, I would. This process was the most unprofessional and in efficient process I’ve ever experienced. The inefficiency and the lack of overall common courtesy that Vonnye and Pennymac showed was the reason why I gave such terrible ratings. Penny Mac should be ashamed of themselves and as well as everyone involved. If I were to do it over again I would’ve gone with someone else. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,602 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.