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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,602 reviews
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JACQUELINE A.'s profile image
JACQUELINE A. 
on Birdeye

3 years ago

The team was very nice and always there for me! 

Kirk V.'s profile image
Kirk V. 
on Birdeye

3 years ago

:) 

ANDREW B.'s profile image
ANDREW B. 
on Birdeye

3 years ago

They answered any and all questions quickly and were very helpful throughout the entire process. 

Robbie C.'s profile image
Robbie C. 
on Birdeye

3 years ago

I was told the closing would have taken place a month prior to the closing date I had. The closing costs was also more than I was told was going to be and I had to make an last minute run to the bank to pay the remaining balance that was due while the notary was at my house waiting for my return so I could finish signing. Communication was not good at all and Kyle McTighe has not responded to my emails answering as to why I was having so much miscommunication and trouble in this process. 

ROBERT M.'s profile image
ROBERT M. 
on Birdeye

3 years ago

Got lower monthly payments due to lower rates 

Sally M.'s profile image
Sally M. 
on Birdeye

3 years ago

Antonio was a pleasure from start to finish. 

ANGELA G.'s profile image
ANGELA G. 
on Birdeye

3 years ago

My loan was processed professionally and in a timely manner. 

Neil W.'s profile image
Neil W. 
on Birdeye

3 years ago

Seamless process from A-Z Thank you!!!  

PAMELA R.'s profile image
PAMELA R. 
on Birdeye

3 years ago

I had attempted to refinance through Quicken Loan. The experience was slow, confusing and frustrating. It was stalled so many times, that we chose to refinance with PennyMac, who held our first mortgage. The PennyMac team guided us, encouraged us and kept us updated on progress, right up to our signing. Thank you, Molly and your team 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,602 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.