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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Kelsey and the team were phenomenal, cant thank them enough!
Everyone was very pleasant and ensured all of my questions were answered. Agents were easy to contact and they are ver knowledgeable.
I was very well pleased. The team was courteous and professional. All of my questions and concerns were addressed promptly. The home loan specialist, Ryan Morrison, was tactful, patient, and tolerant even when I was in error. Well done.
I was shopping around for loans when PennyMac (my current lender) called me and asked to be able to compete. Then PennyMac dragged their feet getting the loan approved. The communication wasn't great but the loan rep apologized for that. We started the application on 9/29 and we didn't sign final papers until 11/12 and the loan wasn't paid off until 11/18! The only great part is when I left a bad survey, their QA dept called to make it right. I appreciated that.
Sandra and Tommy were both extremely helpful throughout the process. We had several delays, outside of our control, and they were patient and worked through things with us so everything on our end was complete and kept up-to-date. When it was time to finalize and close, they worked extremely fast to ensure it happened when we needed it to. Thank you all.
Barbara was great! She worked hard for me and I very much appreciate her!
Friendly service and sound advice made my experience great.
Sammijo and Chanet were both great and professional and easy to work with.
The process was handled exactly as smooth and quick as I was told it would be in the beginning and I had no problems from start to finish. I will recomend PennyMac to any one that ask and tell them the same thing I have said here today. my wife and I are completely satisfied. We have no complaints.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,178 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.