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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The process was efficient and smooth from my perspective.
Meagan, April and the entire team did an outstanding job servicing my loan. Very professional and courteous
Great team, prompt answers and service.
Everything with Justen and Corey was great. Got a lot of questions Wednesday to Friday (closing Monday) and had to wait over two hours at the title company for wire transfer and approval to fund. When we sold our home in Wisconsin and closed on that Friday, the closing took less than 15 minutes total and we were out of the office. The guys I worked with are great but the end of the process really left a lot to be desired.
I understand it is a very busy time because of the low interest rates and our communication was great in the beginning. About half way through though we kept being told when our loan would be done and that date would roll around and I would not hear from anyone unless I called for an update. This made me nervous that we would miss an important deadline and lose our rate. This went on for quite some time.
Everything went great. We had no problems refinancing.
Great Job
More communication, even if there isn’t progress, I should have been notified once a week, even if there was no change.
None, just continue with great services.
PENNYMAC has a 4.4 star rating with 48,637 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.