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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,637 reviews
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Dvon J.'s profile image
Dvon J. 
4 years ago

Very happy with the Penny Mac team! They took care of everything in a timely manner and were very professional! Kept me updated throughout entire process! 

MATTHEW G.'s profile image
MATTHEW G. 
4 years ago

Chris Silva and Aimee Mack did a great job of making everything go smoothly and accurately. They were always available to take my call and answer my questions. Very thorough and professional. 

Rebecca M.'s profile image
Rebecca M. 
4 years ago

Great 

Heidi R.'s profile image
Heidi R. 
4 years ago

I was very happy with Brent, he was responsive, professional , accurate. My initial contact, Mark Guillermo, was also excellent. The problem came when I was told before signing that my income was too low, which was inaccurate. Nothing had changed, but no one could explain why it was suddenly lower, even with my bank statements in front of them, the same. That caused me a month of worry and stress, and a loss of confidence in PennyMac. 

ALEXIS D.'s profile image
ALEXIS D. 
4 years ago

Smooth process. 

Joseph U.'s profile image
Joseph U. 
4 years ago

Kyle was a great through the entire process. I was hoping to get it all done a little sooner than expected. However, given the circumstances I thought everything was handled in a very professional manor! 

NAROMIE C.'s profile image
NAROMIE C. 
4 years ago

The most wonderful/outstanding service I ever received 👌👌all the agents were fantastic specially Maxwell Mitchell. Way to go team🖐🖐👋👋👏👏👏 

Tony H.'s profile image
Tony H. 
4 years ago

Great experience, Representative kept me updated with progress of loan. Will definitely recommend friends to Penny Mac. 

Leigh Ann C.'s profile image
Leigh Ann C. 
4 years ago

Easy process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,637 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.