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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,671 reviews
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Eric H.'s profile image
Eric H. 
4 years ago

From start to finish everything worked out phenomenally and extremely fast. vr eric 

Charles Y.'s profile image
Charles Y. 
4 years ago

net rate 

Bruce R.'s profile image
Bruce R. 
4 years ago

The COVID-19 going on slowled the process down, due to no one’s fault. Every one did whatever they could do. 

Deana M.'s profile image
Deana M. 
4 years ago

Jenny was right on top of all me needs and was so encouraging the whole way from Start to Finish! She called and emailed every week with the process and progress with our re-financing. 

Kanise B.'s profile image
Kanise B. 
4 years ago

Lack of communication and missed sla's lack of documentation requirement knowledge or communication with underwriting ineffective blame on COVID due to processing time frames however no one seemed to know what was actually needed documents requested were never actually needed or utilized. Very ineffective and inefficient process. Max was pleasant 

Michael B.'s profile image
Michael B. 
4 years ago

Very friendly 

SCOTT M.'s profile image
SCOTT M. 
4 years ago

I feel that the people of Penny Mac were very professional and courteous explained everything along the way it was a very quick process and I would recommend Penny Mac to anyone I have no regrets thank you very much for your time 

Rocco S.'s profile image
Rocco S. 
4 years ago

Ceista was a pleasure to work with! 

Wayne B.'s profile image
Wayne B. 
4 years ago

This was an excellent process from beginning to end with regular meaningful contact with our closing agent Richard. We closed very quickly and Richard arrange our closing 1000 miles from home in a remote RV park. Great job by the team. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,671 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.