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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
From start to finish everything worked out phenomenally and extremely fast. vr eric
net rate
The COVID-19 going on slowled the process down, due to no one’s fault. Every one did whatever they could do.
Jenny was right on top of all me needs and was so encouraging the whole way from Start to Finish! She called and emailed every week with the process and progress with our re-financing.
Lack of communication and missed sla's lack of documentation requirement knowledge or communication with underwriting ineffective blame on COVID due to processing time frames however no one seemed to know what was actually needed documents requested were never actually needed or utilized. Very ineffective and inefficient process. Max was pleasant
Very friendly
I feel that the people of Penny Mac were very professional and courteous explained everything along the way it was a very quick process and I would recommend Penny Mac to anyone I have no regrets thank you very much for your time
Ceista was a pleasure to work with!
This was an excellent process from beginning to end with regular meaningful contact with our closing agent Richard. We closed very quickly and Richard arrange our closing 1000 miles from home in a remote RV park. Great job by the team.
PENNYMAC has a 4.4 star rating with 48,671 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.