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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,671 reviews
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Charles T.'s profile image
Charles T. 
4 years ago

It was good experience 

PHILLIP H.'s profile image
PHILLIP H. 
4 years ago

Excellent customer service, thank you!! 

Rickey L.'s profile image
Rickey L. 
4 years ago

This is our second loan with PennyMac everyone made it very easy and straightforward for us.The interest rate was phenomenal they even beat my credit union. Before or after you shop the internet loan services check in with PennyMac they are great and provide fantastic customer service. 

Mary R.'s profile image
Mary R. 
4 years ago

This loan took months and months to close... we also had to reach out a few times as no one was communicating with us what was going on with the loan 

Richard De La R.'s profile image
Richard De La R. 
4 years ago

All representatives were very friendly and everything was done in a timely professional manner. 

Kenneth Trayer J.'s profile image
Kenneth Trayer J. 
4 years ago

Our loan process was very easy. Everyone involved was friendly, patient and very helpful. If we had questions they were quick to answer them. I would recommend Penny Mac to anyone. 

David B.'s profile image
David B. 
4 years ago

Tough to communicate with everyone working at home because of Covid but only talked to Jennifer once but someone always followed up on any messages I left her. 

Caleb M.'s profile image
Caleb M. 
4 years ago

The process was smooth and the rate we received was far beyond our expectations. Our loan officer was very helpful and gave us several options for a refinance and helped us choose what would work best for us. Our monthly payment was reduced significantly! Thank you 

TERENCE C.'s profile image
TERENCE C. 
4 years ago

Make sure the information sent is the same as the information your reps give over the phone. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,671 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.