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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Was a pleasant experience
It was a great and excellent experience working with pennymac they did there best to give me the best rate they could and I’m very happy with the outcome saving alot of money very thankful
The loan officer Gina outstanding and the process was fast.
It was a great experience overall!
Barbara was very pleasant to work with she was excellent. The only problem we had is with the title company getting a notary on a set time and or even showing up to the appointment. Several times the appointment was canceled. Extending the closing time.
Excellent originator, processor and closer. Closing time exceeded my expectations. More paperwork than expected but not an issue. Definitely consider PENNYMAC when refinancing. WWW
If i wouldn’t have had to switch loan officers during the middle of my refinance i believe things would have went a lot smoother. Kelcey was excellent once she took over my refinance but prior to that it was a complete mess. Minimal communication, incorrect title information, and multiple calls from the mobile notary asking to request scheduling for closing without hearing from PennyMac first. Once Kelcey took over, everything was swift and accurate. She was excellent!
I really like the experience by doing it with penny Mac ,it didn't take no time ,everything was great and I didn't miss no days of work to go nowhere ,when I left message they return my call ,if I have to do it again I won't hesitate to do it because I know who I dealing with.
My loan agent, Brent was very professional and always available when I had a question. Great customer service!!
PENNYMAC has a 4.4 star rating with 48,225 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.