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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
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Best and easiest refinance process ever!! Thanks to the Penny MAC Team. 5 stars, a rating of 10 out of 10. I highly recommend to anyone looking to finance or refinance their home.
Great service and communication! Thank you
The loan closed, but funding took 3 weeks. Email and calls were made more than once within the time and no one would call back. Very poor customer service on all levels.
Everyone was looking out for my better interest and very friendly and available to talk to explain things to me and answer my many questions. Very smooth process. Thank you so much!
It was a good experience and will be better with quick turn time. authorized third party should instantly carryover at initial boarding of loan. This will definitely be an excellent service if this can be done on future loans.
The communication wasn't great during closing process. I shopped for a settlement agent but that wasn't reflected in the closing, which ended up being delayed by several weeks. No matter how hard I tried to have it fixed, things kept getting misunderstood by the team.
Clearly described process and pleasant communication.
Good helpful employees
PENNYMAC has a 4.5 star rating with 48,607 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.