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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,613 reviews
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Samuel S.'s profile image
Samuel S. 
on Birdeye

3 years ago

Lori Gibson was assigned to our loan and was very good, but she was assigned at the zeroth hour after weeks of mismanagement. 

Derrick M.'s profile image
Derrick M. 
on Birdeye

3 years ago

Great service!!!!! I would recommend refer a family member or friend 

BARBARA M.'s profile image
BARBARA M. 
on Birdeye

3 years ago

I had the best experience working with Ryan and Michael at PennnyMac. They answered all my questions and made the entire process stress free. Plus, I was always able to get a hold of Ryan at anytime if I had questions. A BIG thank you to Ryan and the entire team. I am extremely happy and pleased with the customer service and the timely closing of the loan. 

Edwin Vallette J.'s profile image
Edwin Vallette J. 
on Birdeye

3 years ago

Tsia was very helpful. We had a problem with the closing agent and she handled the situation immediately getting a second closing agent so that we could close the same day. 

MARY D.'s profile image
MARY D. 
on Birdeye

3 years ago

Everything was clearly explained. I went into my refi knowing what to. Expect. The entire process took less than three weeks. From start to finish, I felt supported by the Penny Mac team. 

Pedro A.'s profile image
Pedro A. 
on Birdeye

3 years ago

I am very happy the Penny Mac Team handled my loan. They were very professional from the start till closing. I have dealt with other loan company also to see which has the best offer and several times the loan estimate was revised even the lockup rate change and the money i have to bing the table. But Penny Mac is consistent in their dealings with us from the start. Thanks to Andree P. Patrick P, Maleena and to the rest for their support. More power and God Bless! 

Mary O.'s profile image
Mary O. 
on Birdeye

3 years ago

Great experience 

HENRY C.'s profile image
HENRY C. 
on Birdeye

3 years ago

The Loan process was handled expeditiously! Richard Kinsey was always available to answer any questions that I had! He was very supportive during the process! 

Lori U.'s profile image
Lori U. 
on Birdeye

3 years ago

I really enjoyed working with the team at PennyMac. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,613 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.