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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was great working with your team and Notma was excellent on her service and communications and gets back to you with any questions you have. Thanks Norma excellent job.
It is almost impossible to get a hold of a person at this company. My closing was delayed, my appraisal was low and had inaccurate information, which would have taken 2-3 weeks to correct, so I had to close. My taxes are incorrect on my escrow-way over what is needed, which is making me pay more each month. Use another company!
Pennymac made refinancing easy for me. Everyone on the team I worked with was always courteous and helpful. They were willing to give me as much time as I needed to ask questions and made sure I understood the answers.
The whole process took a little longer than expected, but given the current situation with COVID19, etc., it's understandable. Everyone I worked with at Pennymac was great :-)
Ms. Fernandez made the process easy from beginning to end. She was kind, prompt in responses and even went out of her way to get the answers needed when she didn’t have them herself. She’s a gem. Absolute pleasure working with her.
Not too bad.
corporate communications were slow and phone service bad. However once I connected with Charise in my state all was good.
Doing all the work over the phone and via email went as well as could be expected. Closing was very easy.
Staff went above and beyond normal working hours to ensure my inquiries were addressed. Thank You.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,261 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.