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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,256 reviews
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Maria-Leigh M.'s profile image
Maria-Leigh M. 
4 years ago

The loan process was fast, easy, and offers were best when compared with other lenders. 

SHERYL C.'s profile image
SHERYL C. 
4 years ago

Can do better by closing within the estimated timeframe 

JERROD B.'s profile image
JERROD B. 
4 years ago

My overall experience was great. I appreciate Jasmine’s patience and understanding throughout this entire process. 

VICTOR S.'s profile image
VICTOR S. 
4 years ago

PennyMac saved me tons of money with an exceptional refinance rate! 

JASON M.'s profile image
JASON M. 
4 years ago

Jesse was in constant contact with us. We appreciate him! 

ZACHARY S.'s profile image
ZACHARY S. 
4 years ago

Blen is AMAZING! She was so great to answer all our questions and took great care of us! For PennyMac, overall, the closing costs are ridiculously high and should be considered criminal. But, other than that, they're easy to work with! 

BOMIRTH J.'s profile image
BOMIRTH J. 
4 years ago

From start to finish the Penny Mac team were great! 

Ashley G.'s profile image
Ashley G. 
4 years ago

The experience with PennyMac was great. I had some trouble with getting a notary out and she/he missed several appointments and this made the experience a little upsetting but I understand this was not PennyMac’s doing. Other than that every question I had was answered and help was always there. 

JEFFREY B.'s profile image
JEFFREY B. 
4 years ago

The beginning process was great when we worked with the loan officer but unfortunately the further we got into the process and handed over to someone else the less communication we received, the multiple requests we received for the same documentation, and incorrect closing date/time. We've had our existing mortgage with PennyMac so we wanted to give them a chance and if the end part of the process was at the beginning we probably would have moved to another mortgage company. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,256 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.