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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,256 reviews
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SAMANTHA P.'s profile image
SAMANTHA P. 
4 years ago

Great overall experience from A-Z. The loan process was straightforward, all communication occurred in a timely manner and there were no surprises. 

Wilson G.'s profile image
Wilson G. 
4 years ago

Be more vigilant about the title company’s actions or the absence. The title company cancelled 2 times the appointment and never communicated to us about the cancellations, they left us waiting with no notification.  

JACK W.'s profile image
JACK W. 
4 years ago

Received an excellent interest rate, and the loan closed super fast. 

CHRISTOPHER M.'s profile image
CHRISTOPHER M. 
4 years ago

I refi-d with PennyMac last year and it was a great experience. This year, as the interest rates continued to drop I reached out, asking if it made sense to do so again, possibly knocking a point off my rate. Turns out it was. Gabriel Mann was my initial contact last year and again this year, and Marcia Wiggins was my team member who followed through on the downrange process. I thoroughly enjoyed working with both and the process could not have gone smoother. Thanks to the PennyMac team. CM 

William W.'s profile image
William W. 
4 years ago

Worked out great. 

TAVARIS B.'s profile image
TAVARIS B. 
4 years ago

One of if not the best experience that I have ever had working with a mortgage company! Thanks PennyMac for your first class service! 

James T.'s profile image
James T. 
4 years ago

My estimated closing date was to be August 31st and we didn’t close until October! Definitely was a stressful process waiting and not always knowing what was going on! 

Gerald P.'s profile image
Gerald P. 
4 years ago

It was a pleasure to work with all the staff at PennyMac. The process was smooth and painless. Thank you for your service. 

Kathi G.'s profile image
Kathi G. 
4 years ago

there was a problem at closing saying we owed money but someone called me back right away and fixed the problem 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,256 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.