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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Accurate. On time and respectful service
At the beginning of the process closing cost was set at $550 by closing I was expected to pay nearly $1000 more. My next loan will be with a company that can give me accurate estimates.
Good service
My loan officer was just excellent. Refinancing my home ran so smoothly. Shout out to him for an amazing job.
The process went very quickly for us....communication was pretty good. ..lotta holding due to the coronavirus and high volume of phone calls. We had one problem. We were not able to close the first time because my middle name was misspelled everywhere my name was displayed in the documents. It happens and we were able to complete our closing a week later. ..satisfied customers.
First of all your company needs to learn to communicate with each other and within departments. I have never in my life received 4 CD (closing disclosures) and ALL 4 of them have different information on them and not 1 of them be correct. I have called PennyMac many times and to get a live person to actually answer their phone is impossible. Then if I do get a phone call back (which did not happen often) they tried to talk in circles. Overall will never do business with your company AGAIN.
It was very well organized. The staff are all so knowledgeable. Processes, though many, were helped along by the wonderful team that worked with us. Extremely pleased with the quality, caring and speedy process it was. I will recommend them and happy to do so. Thank you and God Bless! Steve and Terri Hamilton, Salem Oregon.
everything went fast and was very easy smooth what more can i say i enjoyed working with team !
Everyone was very helpful and always pleasant. Things happened quickly and cleary.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,613 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.