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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,613 reviews
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Michael L.'s profile image
Michael L. 
on Birdeye

3 years ago

Could not have been easier. Briggette and Michael were outstanding. 

TIMOTHY D.'s profile image
TIMOTHY D. 
on Birdeye

3 years ago

Excellent company to finance your new home.Suzanne Martinez was great. Thank you for your assistance in our closing. 

STEVEN S.'s profile image
STEVEN S. 
on Birdeye

3 years ago

Had to provide document at final signing that i was not made aware of and was out of town when had to do signing thats my only issue other than that was smooth as silk 

Sherlene T.'s profile image
Sherlene T. 
on Birdeye

3 years ago

G 

Robert A.'s profile image
Robert A. 
on Birdeye

3 years ago

Rosario Lopez was absolutely amazing, hands down. She remained calm, professional, accommodating and empathetic during the entire process and especially towards the end when everything started getting crazy. She was sure to return my calls and emails promptly and exhibited the utmost courtesy when doing so. Rosario was sure to educate me through the entire process, so that I was not caught off guard at any point. Kudos to Rosario. She made a stressful experience much easier to handle. 

Andrew M.'s profile image
Andrew M. 
on Birdeye

3 years ago

I received numerous updates throughout the process of our refinance, whether it was to simply let me know where things stood in the process, or to let me know what was needed from my end. It was all clearly communicated and done in a timely fashion. I also had some specific questions towards closing that were answered clearly as well. Very positive experience! 

Alicia G.'s profile image
Alicia G. 
on Birdeye

3 years ago

I thoroughly enjoyed working with Brittany Claypool throughout the refinance process. She was very personable, was knowledgeable, clearly explained things, and was prompt in her replies. She is definitely an asset to the PennyMac company. 

William L.'s profile image
William L. 
on Birdeye

3 years ago

Easy and helpful the entire time 

Kimberly P.'s profile image
Kimberly P. 
on Birdeye

3 years ago

Carmelita was patient and kindly answered some of my repeat questions without hesitation. She was personable and professional throughout the entire process. I’m thankful she was the one who answered my initial call and I would absolutely recommend her to a friend or family member! Thank you, Kim Petrie 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,613 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.