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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,177 reviews
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AMY D.'s profile image
AMY D. 
5 years ago

Thank you Lauren! 

TONY S.'s profile image
TONY S. 
5 years ago

Jenny German is very professional. She made my whole refinance process go as smoothly as possible. I would highly recommend her to friends and family. She’s the best! Thank you so much. What a wonderful experience. Tony Santi 

TARA N.'s profile image
TARA N. 
5 years ago

Things needed to happen in a timely fashion not almost 3 months to refinance they also requested the same paperwork twice which makes me feel like they thought I did not have money and it seems like nothing happened till I told them I was going to go with another company after that I signed in 3 days 

ANGELA M.'s profile image
ANGELA M. 
5 years ago

Got calls back from agents same day. 

Jairo G.'s profile image
Jairo G. 
5 years ago

Great fast experience! No problems excellent costomer service, highly recommended!!! 

William M.'s profile image
William M. 
5 years ago

The process took at least 6 weeks longer than it needed to, and ultimately cost us an extra $2000.00. Our original loan agent disappeared on us and stopped responding to communications. We eventually got our account transferred to a new agent, Antonio who did his best to finish all the work. Mostly it was a long a frustrating process. We had to send several pieces of paperwork over multiple times because the process took so long.. 

JOHN Collins J.'s profile image
JOHN Collins J. 
5 years ago

Moved smoothly 

LAGAWNA G.'s profile image
LAGAWNA G. 
5 years ago

Great customer service 

Victor C.'s profile image
Victor C. 
5 years ago

Loan process was smooth 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,177 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.