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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Thank you Lauren!
Jenny German is very professional. She made my whole refinance process go as smoothly as possible. I would highly recommend her to friends and family. She’s the best! Thank you so much. What a wonderful experience. Tony Santi
Things needed to happen in a timely fashion not almost 3 months to refinance they also requested the same paperwork twice which makes me feel like they thought I did not have money and it seems like nothing happened till I told them I was going to go with another company after that I signed in 3 days
Got calls back from agents same day.
Great fast experience! No problems excellent costomer service, highly recommended!!!
The process took at least 6 weeks longer than it needed to, and ultimately cost us an extra $2000.00. Our original loan agent disappeared on us and stopped responding to communications. We eventually got our account transferred to a new agent, Antonio who did his best to finish all the work. Mostly it was a long a frustrating process. We had to send several pieces of paperwork over multiple times because the process took so long..
Moved smoothly
Great customer service
Loan process was smooth
PENNYMAC has a 4.4 star rating with 49,177 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.