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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Quick, easy and accurate experience. Definitely recommend.
Documents had to be drawn up a 2nd time due to my husband's name appearing on first set. My husband is deceased. Once this was corrected everything went well. I appreciate Yester and all the help she provided.
I was told I would receive an update weekly...that didn't happen. I had to call and leave a message each week. I wasn't able to log onto the website for a loan update as the loan # provided and my social wasn't recognized. I was told that the reason closing was delayed was because I didn't esign my documents in a timely manner, when I actually esigned within 30 mins of receiving my email. Communication is key and seriously lacking.
Kyle was amazing! Answered all my questions and was very patient with me, the whole process seemed overwhelming at first but once we started messaging he made me feel very comfortable with the entire procedure. A very satisfied customer!
Loan process was all online ; A few phone calls at home and signing at closing was at home : It was a great experience.
Jenny was completely helpful in facilitating the loan process. She was attentive and accessible if I had questions or concerns. Most importantly, Jenny kept me posted to the status of the loan through out the process. Thank you for all your assistance. Debra
Jazmyne went above and beyond to make my experience a good one. She was very helpful and I am very pleased
not increased your rate from 3.275 to 3.675
The refinance process with PennyMac was so easy! They took the time to answer our questions promptly. The website portal was easy to use. We did everything online and they sent a notary for closing. I would definitely recommend PennyMac. Their agents are professional, knowledgeable, and the process was exactly within the timeframes expected. Thank you PennyMac!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,005 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.