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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Careful, accurate and timely service,
For the most part things went smoothly. I think the most frustrating part of the entire process was that the required cash to close changes about every week. I didn’t know how much money I had to come up with until after 5pm the night before closing. The estimates ranges from $8,800 to a $1,200+ credit. The final closing disclosure from Penny Mac did not match closing day at the Title office. This is an are for improvement.
communication to the title company and the borrower in a timely manner. Loan officers to work together. Loan process to be very clear in their intention and the expectations.
Our interactions with Marcia were always very pleasant, she was always very helpful and responsive. Any time we had a question, she was available to address those questions and concerns. We were very pleased with her help and her professionalism.
Clear assistance and communication. Good contact and availability of the experts at Penny Mac. Ron
Great experience
Excellent experience from start to finish!! PennyMac brought their rate and closing costs down to match a competitor. At that point I was more than happy to stick with PennyMac. Thank you so much for making the process simple, keeping us informed, and saving us a ton of $$$!!
Katelyn did a fantastic job staying on top of everything for us. Prior to her taking over our account we had waited about 2.5 months for things to move along. We probably would have never been able to actually finish this process without her incredible communication and clarity. Thank you, Katelyn, for helping us complete this process! You’re a rockstar!
We had a good experience, good rates and no issues closing.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,219 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.