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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,625 reviews
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Warren H.'s profile image
Warren H. 
on Birdeye

3 years ago

Everything about the process was extremely easy and smooth. Received continual updates from Andrea as we moved through the process and any questions I had were properly answered. Overall it was a great experience. 

Frederick Smith J.'s profile image
Frederick Smith J. 
on Birdeye

3 years ago

Ryan was very pleasant and helpful and always available to answer a call. The originating Loan Officer was professional, pleasant and very quick to process my request. 

SRI RANGA MAHESH K.'s profile image
SRI RANGA MAHESH K. 
on Birdeye

3 years ago

Awesome job by Thomas,Benjamin and Justen. They were very professional, proactive and committed. Thanks for all your support to get this done in time 

Michael B.'s profile image
Michael B. 
on Birdeye

3 years ago

Communication was horrible towards the end of the process. Title company and I couldn’t reach anyone at PennyMac for days. Closing went past the original date set and we weren’t informed. 

CLARENCE Harris J.'s profile image
CLARENCE Harris J. 
on Birdeye

3 years ago

This was so easy! Joya Lewis is the bomb! She made sure I knew where my application was every step of the way! She made this TOO EASY! 

Brian J.'s profile image
Brian J. 
on Birdeye

3 years ago

none 

Michael L.'s profile image
Michael L. 
on Birdeye

3 years ago

A return customer, PennyMac is a perfect match to cure your financing problems. The process went smoothly and the rates were unbelievable. Couldn't have ask for anything better. 

TIFFANY W.'s profile image
TIFFANY W. 
on Birdeye

3 years ago

The process was simple. PM kept me informed weekly via email and when I had a question it was answered in a timely manner 

ADRIAN H.'s profile image
ADRIAN H. 
on Birdeye

3 years ago

Time frame communication to lock in a specific rate was confusing in the beginning. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,625 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.