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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Regular outreach to keep me posted on loan progress was appreciated in order to know everything was proceeding as scheduled
Our experience with PennyMac has been very good and the refinance went very well way above expectations. Thank you so much for for all of the help and information.
Pennymac was a pleasure to do our refinance with. Minimal amount of paperwork, mostly electronic documents..Answered all questions thoroughly and quickly. Much appreciated!
The service was excellent. Always kept me in the loop and answered all of my questions promptly.
During the initial call with my lender I was told that we would be able to avoid submitting paperwork such as our last paystubs, past taxes, etc. which are just kind of annoying to track down between my husband and I. It's not the end of the world but the "easy" process was what sold me on PennyMac over switching lenders so I felt EXTREMELY betrayed that I ended up having to not only provide all this information, but I'm pretty sure some of it I had to provide twice.
The experience was timely and overall pleased
Great experience.
Our refi experience with PennyMac was quick and simple. There weren’t many hoops to jump through and we were kept well informed along the way. Three weeks start to finish and all done electronically. Closing took place in our home. You truly can’t go wrong with Brent Kapaun and his team at PennyMac!
Great customer Service
PENNYMAC has a 4.4 star rating with 49,183 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.