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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Kyle was amazing! Answered all my questions and was very patient with me, the whole process seemed overwhelming at first but once we started messaging he made me feel very comfortable with the entire procedure. A very satisfied customer!
Jenny was completely helpful in facilitating the loan process. She was attentive and accessible if I had questions or concerns. Most importantly, Jenny kept me posted to the status of the loan through out the process. Thank you for all your assistance. Debra
My overall experience was great. Robert was knowledgeable and friendly.
Well explained and very professional. Was very pleased with the whole process.
A very smooth transition. Jason is very professional and knowledgeable. Communication was great. He was always available to assist wherever needed. Jason is a great asset to the company
My loan took almost 4 months to close. I had to call several times to get updates. I was so frustrated with the process. The only thing I helped was Robert. He was very patient and very professional in answering my questions. In the future Penny MAC should have an automatic process to check for Status updates.
Easy, uncomplicated, factual, communicative, and and wish the rest of my life could b so simple.
Exceeded my expectations! Great communication throughout and closed ahead of schedule.
You guys changed our loan processor three different times without communicating with us. Tried to get a hold of someone numerous times without any luck. Had to talk with tech support to get a hold of anyone. Has taken 3 months to close on our loan
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,631 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.