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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Ana and Jessica were outstanding to work with and made the entire process very pleasant!!! Prior to working with Ana I was working with a loan processor name Shalom and the experience was not so great..
Great service. Top performance on all actions.
Mr. Smith was very knowledgeable and kept us informed about each step.
Everything went well .
The process was extremely lengthy and cumbersome. William Slater and Nicholas Batten were great to work with and come recommended. Unfortunately PennyMac as a company was awful. As a current customer, the process was disorganized, lacked communication, and took an extremely long time. Trying to get ahold of anyone if there was an issue was impossible. I started my refinance in MAY and didn't close until the end of September! Unacceptable. If I could do it again, I would not use PennyMac.
Great experience. Professional customer service. Nathan was great alone with everyone that was involved in this smooth process. Thank you guys .
Great process - very smooth.
Better communications. If this is public, why would I want to say anything? Unless it was an all 10 rating.
Communication was excellent. Very little work was needed on my side, which was very helpful.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,183 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.