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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,647 reviews
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LELA T.'s profile image
LELA T. 
on Birdeye

3 years ago

what I negotiated with the first PennyMac mortgage broker and what I got on closing it's TWO DIFFERENT THINGS 

Lucy K.'s profile image
Lucy K. 
on Birdeye

3 years ago

Quick time around and streamlined closings... they worked around my schedule when it came closing time. I closed with an organized and efficient agent- 

Nicolas B.'s profile image
Nicolas B. 
on Birdeye

3 years ago

Responses were a little slow. Multiple requests to get documents were needed. The pandemic probably did not help at all. The time line was way longer than expected at the beginning of the process. 

Gregory K.'s profile image
Gregory K. 
on Birdeye

3 years ago

Easy as any of the 4 I've done! And super quick closing that saved even more money! 

Tim D.'s profile image
Tim D. 
on Birdeye

3 years ago

Quick and to the point. 

KENNETH G.'s profile image
KENNETH G. 
on Birdeye

3 years ago

How long it took from start to finish. Your contact team were friendly and responsive. 

VINAI N.'s profile image
VINAI N. 
on Birdeye

3 years ago

Other than a couple of repeated requests that were already complied with, the loan officers and others at Pennymac really helped us out with this refinancing. HOWEVER, we were appalled that the notary person (?) who came to our house to have us sign the closing documents DID NOT WEAR A MASK! My wife and I wore a mask, but that only protected him. He wasn't protecting us! 

Gilbert I.'s profile image
Gilbert I. 
on Birdeye

3 years ago

Blen is an absolute true professional. She worked above and beyond calling us after hours both on the weekdays and weekend. Amazing rep! 

Warren L.'s profile image
Warren L. 
on Birdeye

3 years ago

great overall experience 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,647 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.