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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,817 reviews
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Shree H.'s profile image
Shree H. 
5 years ago

Great experience from start to finish. Clear communication, fast processing and low processing fee. 

ADAM S.'s profile image
ADAM S. 
5 years ago

Just okay 

Toby B.'s profile image
Toby B. 
5 years ago

Our mortgage was already through PennyMac & they made the process of taking out a VA Interest Rate Reduction Refinance Loan (VA IRRRL) very seamless. 2.25% was available on the market at the time & PennyMac made it clear to me I would get that rate. Everything was done online leading up to the closing date. On close, a rep came to our house at a convenient time & finished all the in-person paper work that was required. I would recommend them to anyone 

James Lowe J.'s profile image
James Lowe J. 
5 years ago

I suppose the process went as smoothly as anyone could have expected during the current environment. I do feel better about it having stayed with PennyMac on the refinance. 

John R.'s profile image
John R. 
5 years ago

Everything was easy. The process was quick and communication between us and PENNYMAC was effortless. We are very pleased with the service we received. 

GARY R.'s profile image
GARY R. 
5 years ago

There was a mix up on the closing with the Title company.. The first closing date was 9/11/2020 but no one showed. Deion was instrumental in finding out what had happened. There told him that one of there notaries wasn't available. The next closing went off as planed on the 15th of September 2020. Deion answered all my questions and that was a great feeling. Thank You 

David N.'s profile image
David N. 
5 years ago

Great 

SAM H.'s profile image
SAM H. 
5 years ago

quick and direct very supportive 

MICHAEL B.'s profile image
MICHAEL B. 
5 years ago

Quick turnaround, excellent communication ! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,817 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.