PENNYMAC

Christopher P. 

on Birdeye

5 years ago

The whole experience from start to finish was great 

VICENTE M. 

on Birdeye

5 years ago

Fast and easy better rates then most 

Rebecca R. 

on Birdeye

5 years ago

It was effortless from beginning to end. I submitted a simple request for refinancing information from the website and received a call with 5 minutes. I then was provided a number of options and I appreciated that I was not just given the differences in dollar amounts, but that the pros and cons of each option was explained to me. As the process moved along I quickly had any questions answered due the open line of communication I was offered. Great experience overall, Thank You!!!!! 

Timothy G. 

on Birdeye

5 years ago

The professionals at PennyMac are incredible!! 

JOHN W. 

on Birdeye

5 years ago

Great service 

Jennifer La B. 

on Birdeye

5 years ago

Everyone from beginning to end was absolutely fantastic. I have a job where I am overseas for weeks or months at a time and they worked quickly to ensure everything was done prior to my departure. All of your team members were friendly yet professional, in fact I told them both I wish my coworkers were more like them! :) Thank you for taking the time to explain EVERYTHING I had a concern with and giving me the best option. 

JOSEPH M. 

on Birdeye

5 years ago

My only complaint was that there was an approximately 3-4 second delay during our telephone conversations. 

AMANDA M. 

on Birdeye

5 years ago

Very easy process and everyone was friendly and helpful throughout. I was very pleased! 

Peter K. 

on Birdeye

5 years ago

Couldn’t have been easier. Requirements were clear and easy to upload and entire process went much faster than I expected.