PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,662 reviews
Select a rating
Kenneth M.'s profile image
Kenneth M. 
on Birdeye

3 years ago

Positive Personal responses by Danyell to constant revisions and closing changes by the title company. She made it work! 

Peninah N.'s profile image
Peninah N. 
on Birdeye

3 years ago

Very courteous on phone. Promptly returned calls. Great experience, I was a happy customer! 

JOSE O.'s profile image
JOSE O. 
on Birdeye

3 years ago

Dealing with a refinance was truly a seamless experience. It was a great experience dealing with Penny Mac’s professional team. 

PAMELA G.'s profile image
PAMELA G. 
on Birdeye

3 years ago

Tamika was patient and helpful with the process as the computer and I dont get along. 

JESUS D.'s profile image
JESUS D. 
on Birdeye

3 years ago

great VA Loan 

JAMES R.'s profile image
JAMES R. 
on Birdeye

3 years ago

My initial experience with your staff was great as there was direct phone conversations and time was given for the details such as logging on to the Loan Portal. Then there was a hand-off to the reviewers. The request for additional documents were confusing as the specifics to what the documents requested were. I had to resort to emails and attachments because the portal id was not available. Also, phones were requested instead I got more emails. 

Ayihvi A.'s profile image
Ayihvi A. 
on Birdeye

3 years ago

I got the help I needed. Thanks to the team that work with me. 

Salem El N.'s profile image
Salem El N. 
on Birdeye

3 years ago

Aida had poor communication skills and was speaking to me with an attitude 

VICTORIA B.'s profile image
VICTORIA B. 
on Birdeye

3 years ago

Tameka W was great !! Definitely a pleasure. Thankyou for your hard work !! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,662 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.