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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My experience with Penny Mac was very frustrating. I had multiple requests for the same information, inane requests such as written documentation to prove there were no HOA’s for raw land that I owned and requests for information that was not available such as my hand written signature on my tax returns that were done by e-sign. I spent innumerable hours chasing after documents that were unnecessary. I had excellent credit ratings and financial assets. I will never use Penny Mac again.
PennyMac and our loan processor, Sarah, were awesome. Sarah went above and beyond all expectations to make sure our refinance went smoothly and answered our questions with clarity and incredible expertise. We received an awesome interest rate and the loan refinance process was incredibly stream lined and quick. Overall, we really appreciated the ease the process took at every step and we strongly recommend using PennyMac.
Working with penny Mac was awesome! I would recommend them to anyone. We closed earlier than expected and everyone worked so hard to help us. This is my third loan with them. I have never had an issue.
very good went smooth and quick.
It went very smoothly from the first call I made until I signed the closing documents. Every person I talked in every step of the process was professional, courteous and patient with all of my questions. Finally, my loan was closed faster than I expected. Kudos to the team that handled my loan!
It was a pleasure Doing business with Penny Mack . All the associates I communicated were very professional. I will highly recommend PennyMac.
great
Streamlined straightforward experience . Appreciated Kyles communications. Thank you
The penny mac team made the loan process easy to understand and explained possible options clearly.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,375 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.