PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,376 reviews
Select a rating
Dustin H.'s profile image
Dustin H. 
5 years ago

The process was easy and straight forward. 

Jose Regalado S.'s profile image
Jose Regalado S. 
5 years ago

Great service. Brent and his team were awesome 

Proceso J.'s profile image
Proceso J. 
5 years ago

I would say PennyMa. Is great thank you fir your assistance. 

Theodore N.'s profile image
Theodore N. 
5 years ago

Everything went as expected and the communication from the PennyMac was excellent. This was by far the best experience I have every had with a home closing. 

SUZANNE C.'s profile image
SUZANNE C. 
5 years ago

I couldnt be more pleased with the entire refinancing process. Everything was explained and easy to Understand. I'll definitely recommend Pennymac to my friends and family. 

Heath C.'s profile image
Heath C. 
5 years ago

Jenny was very helpful and enthusiastic about helping me throughout the entire process. She was quick to respond and proactive in her follow up. I am very happy with my service. 

Rebecca S.'s profile image
Rebecca S. 
5 years ago

Was already a penny mac customer, they made it easy 

SHANNON J.'s profile image
SHANNON J. 
5 years ago

Great service!! 

JAMES H.'s profile image
JAMES H. 
5 years ago

The closing process was a month longer than originally discussed. I would receive weekly updates stating "Your loan is currently with underwriting, nothing is needed from you at this time", however, about 3 times, i received urgent requests for documents/actions needed on my end at the last minute. I continued to supply the same documents spanning 3 months due to the delay in underwriting review. I dont know why i was never told of pending items from my appraisal until 3 weeks after the fact 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,376 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.