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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,511 reviews
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DEREK R.'s profile image
DEREK R. 
5 years ago

Overall, I was pleased with the ending result, but the title search, for a property already under an active loan with PennyMac took far too long! 

Jill W.'s profile image
Jill W. 
5 years ago

Process was easy and quick. My loan was with Penny Mac to begin with which made the refinance process very easy. 

MICHAEL F.'s profile image
MICHAEL F. 
5 years ago

Working with PennyMac was smooth, simple and painless...would recommend to anyone looking for mortgage services. 

Artina M.'s profile image
Artina M. 
5 years ago

The closing time changed a few times and the document originally given with the closing date didnt match what I was told over the phone. I emailed and called the day prior closing to 100% verify the closing time. I was told it was the same time, but I felt like there wasn't much effort put in to actually verifying everyone was on the same page. I waited and no one showed up at the time I had verified the day before. I DO NOT want this publicly posted. All parties should inform of any changes 

Ubaldo G.'s profile image
Ubaldo G. 
5 years ago

Everything was great 

Jenna D.'s profile image
Jenna D. 
5 years ago

Not only was the loan a great APR, everything was clearly explained, step by step, and the loan closed quicker than I expected. The whole process was quick and easy, much better than the initial closing on my home, and my information wasn't sold to outside companies, like it was by the other companies that I compared rates with. 

CHAD O.'s profile image
CHAD O. 
5 years ago

N/A 

Adrian D.'s profile image
Adrian D. 
5 years ago

The process was easy. I think COVID affected how fast it went so if it wasn’t for COVID I think everything would have been done on time . Overall it was easy and as quick as they could make it 

Shandra P.'s profile image
Shandra P. 
5 years ago

Nicholas was very helpful, kind to my situation and very understanding. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,511 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.