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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Refinancing with PennyMac was a fairly pain free experience that provided me with a better loan arrangement that also saved me money. Almost every step was done digitally and I was able to get a hold of someone within an hour at each step of the process. I would recommend them to just about everyone.
NA
Considering all that is going on, the process was smooth and very professional.
I worked with two people named James. Both of these gentlemen were well versed in their positions, communicated clearly, were very personable. These two gentlemen made this a painless experience. I am so thankful I went with PennyMac again.
Thank you
Excellent service..
Communication was lacking from start to finish. Emails were never returned, phone calls were redirected to an un-named voicemail. After the notary cancelled my closing, I was never notified, and after calling Jason on Friday to ask about this, I received a call from Jason that Monday saying he was glad the closing went well...meanwhile the Notary had just cancelled (again) for Tuesday. Please take notes when talking to customers, and review them before calling those customers back.
Danyell and Sarkis were great! Very responsive and easy to work with.
My refinance went smoothly. No stress.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,798 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.