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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Multiple questions to My MAC Team went unanswered. Closing documents were inaccurate. Notary at closing was dismissive and unprofessional. I regret this process.
I have been very satisfied with with all aspects of service that I’ve received from PennyMac Loan Svcs LLC. The people, who make this business such a successful one are those like Dion Smith of the M.A.C. Team. Dion’s professional and efficient actions to ensure the refinance of my home loan went smoothly is commendable, and most definitely appreciated! PennyMac Staff excel in the arena of Customer Service!
Loan originator John Kimble was great. Passed on to My’Esha who also did not disappoint. Pleased with my refi.
Deion Smith is a professional in every sense of the word. He is very experienced and knowledgeable. He answered all of our questions and addressed all of our concerns in a timely manner. I highly recommend any Pennymac customer to explore Pennymac refinance options before jumping ship to another mortgage company just because they verbally offer you an incredible rate. Deion values his clients and will work with you every step of the way! My wife and I are blessed to have him in our corner.
Nathan Hoffman is a gem. He and Jason made this the most unbelievably easy experience. The loan process executed according to plan and happened earlier than expected. Nathan was incredibly helpful, supportive and answered my 100 calls and questions. This was the easiest loan experience I have ever had. I wouldn't think about going any where else for a mortgage loan.
The loan officer was great and set up weekly reminders to check in, even when there wasn’t much of an update. I felt like they were staying on top of it and thoroughly communicating throughout the process.
Whole procedure was quick and easy. Thanks
It was very professional, knowledgeable, enlightening, informative, courteous.
Great service, great feedback and fast!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,375 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.