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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,184 reviews
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CLIFTON C.'s profile image
CLIFTON C. 
5 years ago

I had a great experience with PennyMac. They were the company from my last mortgage, so I used them again. 

Christopher P.'s profile image
Christopher P. 
5 years ago

The whole experience from start to finish was great 

Wyatt M.'s profile image
Wyatt M. 
5 years ago

I would Like to say Monique was fantastic, called me back promptly and just a sweet lady. What made this a horrible experience is we closed two month late which cost me and additional $2000 plus the $1900 additional house payments I had to make. As far as recommending penny Mac to a family or friend, I have actually told two people I know who bought houses recently to steer clear of you. 

Jerrold Taylor I.'s profile image
Jerrold Taylor I. 
5 years ago

I came to PennyMac after I received a quote from Quicken. The loan officer improved my original loan terms and saved me money on closing. The process was smooth and easy. Thank you. 

VICENTE M.'s profile image
VICENTE M. 
5 years ago

Fast and easy better rates then most 

Rebecca R.'s profile image
Rebecca R. 
5 years ago

It was effortless from beginning to end. I submitted a simple request for refinancing information from the website and received a call with 5 minutes. I then was provided a number of options and I appreciated that I was not just given the differences in dollar amounts, but that the pros and cons of each option was explained to me. As the process moved along I quickly had any questions answered due the open line of communication I was offered. Great experience overall, Thank You!!!!! 

Leslie Cooper J.'s profile image
Leslie Cooper J. 
5 years ago

The process of financing or refinancing home loans can be frustrating and bothersome. This was not the experience I encountered. My loan processor was very kind and often contacted me to update me on the status. She directed me to resources when I have questions she couldn’t answer. All in all I had a good experience with my refi. 

Timothy G.'s profile image
Timothy G. 
5 years ago

The professionals at PennyMac are incredible!! 

JOHN W.'s profile image
JOHN W. 
5 years ago

Great service 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,184 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.