This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My experience was excellent and the customer service was even better.
The process was relatively simple and uncomplicated. The notary was very professional. Easy!
Penny Mac has been awesome the 3+ years we’ve used them. Or are they using us? Anyway just refinanced with them in record time - great rate.
Fast, efficient. Easiest refinance ever.
Excellent service, a pleasure to deal with. I am very fortunate to be a repeat Penny Mac client.
Had difficulty reaching Sarah. I would like to have had better ability to communicate. When I called, always went to vm.
This was so easy! I called got a better rate than I had before and refinanced within a month from my first call. If you already have a loan with PennyMac you should at least check to see how much money you can save every month.
Staff was very helpful and patient
It took almost 2 months to underwrite my loan. It appeared there were communication gaps between loan originator underwriter. The underwriter was erroneously waiting for an appraisal doc when in actuality that requirement had been waived .
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,291 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.