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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Most of refinance process was fine, but took way too long. Info about ways to provide funds to close loan was not communicated till day before signing, causing us to scramble at last minute to get cashiers check. Notary did not call until day before signing after prompting from us to PennyMac. After scheduling signing appointment, there should have been better communication about exact funds to close & contact information of notary. Also two documents were missed, causing second notary app't.
The process was very easy and painless
Quick, efficient, and seamless experience from start to finish! Definitely recommend!
The time difference between me and the loan processor where a detriment to the process....3 hours not that great. Closing time was not met the day of closing. Final approval took too long. Penny Mac had all the information early and were waiting for the appraisal to be signed off and it took a week after it was received to close. I believe it should have been sooner as the builder delayed the closing twice.
Beginning to end went well. Easy process, great communication.
very simple start to finish and quick funding even given the very busy market. everyone was so pleasant to deal with.
The process was well communicated and the estimated closing time frame exceeded our expectations. Always able to get our questions answered and the document process was seamless. Will always recommend Penny Mac to family and friends
Took longer then we expected, however was within the 60 days they said it could take.. it was to be expected with the low interest rates and current housing market. It was wonderful, I am just an impatient girl..
My experience with Nick G. was pleasant. He is quick to give an update with his call or email keeping me posted about the loan process. Most important to me was when I felt the whole process was falling apart, he came in and assisted with the process from there till closing. I would say that if you need additional information, make sure you ask.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,670 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.