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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Always needed updated doccuments. When we asked if the documention was sufficient we were told yes, but the process was so long, you kept asking for more and updated docuents.
Smooth and easy process!
Communication was key during our refinance. Thank you for the amazing service!
Awesome!
There was barely any communication throughout the process. I had to call, email, chase several times then received a different answer from each person I got on the phone. Everyone was nice, the loan rep was very nice. I had noidea when docs were drawn. A notary called me which was great. No one told me my loan funded, no one. I had to call escrow and they were never told from pennymac and it funded 3 days prior, wow! I know everyone busy, but so no excuse.
Great communication from the first interest in refinancing to the of documents. All questions and concerns where answered.
Everyone who assisted in the process from PennyMac was amazing and professional! Andrea and Shay did an outstanding job looking for the best option for my family and making it all easy to complete. Anyone looking to do business with PennyMac will find a truly helpful and professional staff. Thank you!
Very positive experience
Overall I was very pleased with the process it was fast and easy.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,612 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.