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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,084 reviews
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Daniel G.'s profile image
Daniel G. 
4 years ago

No thanks 

Robert W.'s profile image
Robert W. 
4 years ago

Professional service from very qualified managers and support staff. The level of support was everything I needed. 

Carolyn A.'s profile image
Carolyn A. 
4 years ago

From my contact with the first agent who fielded my questions to the closing agent, all were professional with an attitude of caring about my issues. Jennifer Womble is an asset to your company. She was very thorough in making sure I got the information the loan dept was requesting. Great job PennyMac. 

JOSE H.'s profile image
JOSE H. 
4 years ago

Thank you Barbara for making this an easy re financing process with us. She called me every Friday to let me know things were running smooth and when I had questions her response time was quick! 

HORACIO V.'s profile image
HORACIO V. 
4 years ago

You were very informative, knowledgeable, and very patient in answering all the questions I had. 

LACEY G.'s profile image
LACEY G. 
4 years ago

Everyone was so nice and helpful 

MORGAN B.'s profile image
MORGAN B. 
4 years ago

The initial notary didn’t show and I was unable to get ahold of anyone at PennyMac. The phone line wasn’t working. 

Karl H.'s profile image
Karl H. 
4 years ago

The process was very easy and almost effortless. I called and talked to many professionals who were all friendly, courteous, and helpful; any questions I had were answered promptly, and the overall customer service was outstanding. thank you to all who participated in my refi! 

DONNELL W.'s profile image
DONNELL W. 
4 years ago

I am at a loss for words but the experience I had with PennyMac will be something I will never forget. So there is no confusion I mean the worst way possible. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,084 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.