PENNYMAC

Jason H. 

on Birdeye

5 years ago

Timely closing for my refinance, great rates and great communication! 

TRACY B. 

on Birdeye

5 years ago

Very courteous service, quick and easy process 

Steven G. 

on Birdeye

5 years ago

I feel I was mislead from the beginning on the closing costs. It started out around $4000 and ended up closer to 8 without a real explanation as to why it was higher than what I was first told 

Chantelle Harper B. 

on Birdeye

5 years ago

Great experience, highly recommended. 

RANDY P. 

on Birdeye

5 years ago

Thanks 

Oliver Moore J. 

on Birdeye

5 years ago

One of the contacts with the Title review request left without letting us know they were gone. We were not sure if the requested materials we sent were received or acceptable? We did not know just who our contact at that stage of the process was. Everything else was open, clear and very professional. Thank you.  

DENNIS R. 

on Birdeye

5 years ago

Improve website. Answer calls with calls not emails. Don't wait months to close and blame it on covid that is old news. 

DAVID F. 

on Birdeye

5 years ago

the pennymac team was great to work with from start to finish. All questions were answered promptly and completely and in a timely manner. 

Ken M. 

on Birdeye

5 years ago

The process from application to closing took a long time but Aida was really helpful at explaining that the process would be elongated. Because of this clarity I knew exactly what to expect.