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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
No thanks
Professional service from very qualified managers and support staff. The level of support was everything I needed.
From my contact with the first agent who fielded my questions to the closing agent, all were professional with an attitude of caring about my issues. Jennifer Womble is an asset to your company. She was very thorough in making sure I got the information the loan dept was requesting. Great job PennyMac.
Thank you Barbara for making this an easy re financing process with us. She called me every Friday to let me know things were running smooth and when I had questions her response time was quick!
You were very informative, knowledgeable, and very patient in answering all the questions I had.
Everyone was so nice and helpful
The initial notary didn’t show and I was unable to get ahold of anyone at PennyMac. The phone line wasn’t working.
The process was very easy and almost effortless. I called and talked to many professionals who were all friendly, courteous, and helpful; any questions I had were answered promptly, and the overall customer service was outstanding. thank you to all who participated in my refi!
I am at a loss for words but the experience I had with PennyMac will be something I will never forget. So there is no confusion I mean the worst way possible.
PENNYMAC has a 4.4 star rating with 48,084 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.