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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This was a very easy and enjoyable process.
Thank you! Great job, Jesse! You deserve a raise!
Over 120 days to close for a straightforward refinance on the same house with the same company???? Long periods of time without a response after multiple emails and calls for an update - including escalation to Christina (Nikki) Sullivan and Diego Cabello. 4 attempts at closing disclosure. Three reschedules of the closing date. And when we thought it was worked out - our loan application was CANCELLED and another reschedule! Never again! Friends and family could not believe it!
The refinance process was very easy and seamless.
You kept sending confusing documents and you kept sending overdue and late payment letters! That part was extremely confusing and frustrating! Kelsey was fantastic! He always answered my calls for information very promptly!
it was a very easy process.
The closing documents had an error due to some property tax items that were applied in error. That was no fault of the Agent I worked with. Rachel Harris did a great job, and was a pleasure to work with.
More accuracy by the underwriter when it came to reviewing my taxes and my current loan activity
Great service. Quick and easy process. Thanks to all who helped.
PENNYMAC has a 4.4 star rating with 48,798 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.