PENNYMAC

Suzzane H. 

on Birdeye

5 years ago

I think the process would have gone sooner, but it is a very busy time right now. Nevertheless, the process was very easy on my part. Thanks! 

Jonathan W. 

on Birdeye

5 years ago

It was easy to process everything, from uploading docs. and signing everything. We had weekly updates on were the process was at. Very easy to work with. 

JOHN F. 

on Birdeye

5 years ago

A very good experience. Available to help when needed 

WILLIAM Tonkins S. 

on Birdeye

5 years ago

Great experience. PennyMac responded quickly to all my questions and concerns. They were very informative about the whole process and made clear next step as we proceeded' 

NOLAN M. 

on Birdeye

5 years ago

Thank you for everything ! 

KENNETH S. 

on Birdeye

5 years ago

It would have been helpful to be able to call directly to Jerika. She did always get back in touch with us , just didn’t like going through a central number. 

TRESLEY L. 

on Birdeye

5 years ago

I had to complete the loan process twice back to back due to it not being completed within the time frame. First filed March 13, had to start second one beginning of June. The first loan person was nice and kept me up to date and was responsive. The second time there were multiple times I left a email or voice message and they were never returned. I enjoyed working with Gabriel at the beginning who was quite helpful and personable. 

Josef M. 

on Birdeye

5 years ago

Little hiccup happened with explanation on my wife’s paystubs but the fact that we worked it out very easily over the phone made all the difference. The combination of remote and personal touch made the difference. 

WHITNEY B. 

on Birdeye

5 years ago

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