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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I would it like better communication with the loan officer and it would it been nice to know right away when the first loan officer stopped working on our loan. Not making us wait and leave us out of it and not hear from you guys for couple weeks.
We had e-sign some documents online. PennyMac came to our home for the closing. Half an hour of signing and we have a new lower interest rate ever! Thanks PennyMac!
Over all it was an okay experience. I think timing for calls is important. I'm on the east coast. I would receive calls at 9pm when I'm getting ready for bed. It was important for me to here about loan so I would take call. Also my loan documents were good numbers I was happy with. But it was changed several times and I wasn't notified why and when I asked no one seemed sure why. And the closing disclosures were wrong and needed to be updated. No one let me know that they were updated.
Went very smooth and was very fast.
Everything went smooth with NO Problems!
You should be the one called QUICKEN LOANS because you are really Quick in closing our Refinancing Loan! Thank you very much and God bless you and your team!
Quick responses, very informative and thorough. Easy to talk to. Thank You so much!
N/A
Antonio was nice and great to work with.
PENNYMAC has a 4.4 star rating with 48,795 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.