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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Thanks
The PennyMac team, especially John Dorey and Anna Eng , were exceptional professionals. They made the whole mortgage process very easy. Every conversation with them revealed how caring they were about us. We would not hesitate to recommend PennyMac to anyone interested in attaining a mortgage. Our family, from our new home, thanks you from the bottom of our hearts.
The broker/sales agent we worked with did not communicate very well...nor did he return calls. The only reason I am staying with Pennimac is because of Liem Nguyen who Was always there to answer my call and escalate my concerns to management.
Everything was online through email so, it made it easier. you didn't have to be on the phone with someone constantly you didn't have to keep on calling.
Na
Ben was amazing to work with. He was thorough in his answers and gave me all the time attention I needed to make sure I was comfortable and understanding everything. He was extremely professional and courteous. He did so well that I actually referred my Dad to him who is the middle of closing a refinance with you now. Lana was amazing as well. Brent and I had minimal communication (simply because he came in towards the end) but he was attentive in his check in calls and voicemails! Thank you!
The whole process was great, and quick. We was also very informed. Any questions we asked we received a quick response.
Your staff was friendly and effective. All requirements were met and we closed on our new house on time.
Better communication but rates were great. Had great past experience with this firm.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,089 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.