PENNYMAC

Jeffery W. 

on Birdeye

5 years ago

Everyone knew what they were doing and it was well communicated organized and processed. Everything was very professional. 

Martha S. 

on Birdeye

5 years ago

Working with PennyMac Loan Services, LLC was a very positive experience. Our refinance loan went smoothly and we were very satisfied with the service we received. 

TOM U. 

on Birdeye

5 years ago

My experience with Yvonne was great, it was Penny Mac it self and the very slow process from underwriting that I was not pleased with. Yvonne was very patient with me calling her every day when I was pushing for the loan to close quicker. 

DAVID Saenz J. 

on Birdeye

5 years ago

Communication is important to me, and all throughout the refinance loan process, there was a continued line of communication. 

ADAM E. 

on Birdeye

5 years ago

Fast and easy process - thank you! 

LAINIE V. 

on Birdeye

5 years ago

Consistent communication that was clear and precise. 

JACQUELINE T. 

on Birdeye

5 years ago

I appreciated how Shalom made sure I knew what was going on with my loan. My re-fi went very smooth and I even received money back. Thanks to my whole Mac-team. 

Robert M. 

on Birdeye

5 years ago

Jamie Wright was great. I have questions for your 800 777-4001. I called and they don’t have my account or home. 1. The amount taken monthly for taxes is too low. I need to increase it. 2020 taxes are $9,148.55 2. I want to know when they will pay off m old loan. Previous company is asking for payment. Thx Rori Marston 

CARLOS S. 

on Birdeye

5 years ago

Our loan processor, Liem Nguyen, was really helpful and patient during the refinancing process. He answered all our questions promptly. However the title company relied on not so accurate information to clear the liens which made the process longer.