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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,102 reviews
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JOHN H.'s profile image
JOHN H. 
4 years ago

Much better experience than previous lender. 

Reginald M.'s profile image
Reginald M. 
4 years ago

The process went smoothly from beginning to end. The closing date was earlier than projected. Frankie was very responsive and knowledgeable. Thanks again. 

CLARA P.'s profile image
CLARA P. 
4 years ago

The whole Penny Mac TEAM was great 

JOHN S.'s profile image
JOHN S. 
4 years ago

Very prompt and courteous from the first call to request the refi to signing with the notary. I could not have been treated and better! Thank you!!! 

ELIZABETH G.'s profile image
ELIZABETH G. 
4 years ago

I have a great and smooth refinancing experience with PennyMac! Jennifer my team leader was on top my closing process, very professional service! 

Dawn N.'s profile image
Dawn N. 
4 years ago

Jamie was an awesome loan processor despite the challenges we face at this time due to Covid. He was always prompt when answering questions or communicating loan details to us. He was great to work with. 

Julie K.'s profile image
Julie K. 
4 years ago

Very easy process. 

Marcus P.'s profile image
Marcus P. 
4 years ago

Kelly Lange did a great job of closing the deal. There were other players in the process that seemed to drop the ball, however I will give them the benefit of the doubt due to the pandemic. Joe Rodriguez, Affan, and Kelly dug in hard to get it done. 

Larry W.'s profile image
Larry W. 
4 years ago

Max was awesome and made this an easy process 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,102 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.