This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The entire process was seamless and efficient. No back and forth requesting documents.
Molly was responsive and always answered any questions. The loan didn't close as fast as we had hoped, but it wasn't due to PennyMac, it was just a product of the times with record number of mortgages and refinances happening and the volume of work being done nationwide. The refinance process was super easy.
The penny Mac team They are very thorough Consider it And very professional It was a great experience And I really thank them For their professionalism And patience My loan Experience Again thank you so much To the complete penny mat team
I was asked to provide the same document multiple times after I supplied it the first time it was requested. Also, received an email from a different individual requesting that document as well even after I submitted it. I would have liked an outlined email detailing who the final closing costs needed to be payable to and correct amount as both were different in the closing disclosures. I also sent an email to have a call as i had a question before my closing and never received a response.
Always kept me updated on the process and kept me informed weekly.
Great experience!
It was ok
From the beginning I made it clear I did not want to escrow. Eventually George worked it out but the original settlement date was missed because of escrowing in the settlement. No one called the mobile notary to tell him settlement was not going to take place. We settled one week later but the settlement documents brought to settlement were the ones from the week before. We had to delay the settlement 2 hours until the correct documents were received. As I said, it eventually worked out but it w
The whole PennyMac experience was absolutely great. Sandra was wonderful. Any questions l had was responded to immediately considering east coast west coast time differences. Even my realtor was very impressed with the PennyMac experience. Great job everyone and God bless you all.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,082 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.